Logistics Administrator

Logistics Administrator

Location: Ballyboughal, Co. Dublin
Hours: Monday to Friday, 9:00am – 6:00pm
(11:00am – 8:00pm cover may be required for holidays and training. Flexibility is essential to meet business needs.)

Must Have There Own Vehicle

Role Overview

Our Client is seeking a Logistics Administrator in North County Dublin. This is an excellent opportunity for an organised and proactive individual who enjoys working in a fast-paced logistics and supply chain environment. You will be part of a collaborative and supportive team, with strong opportunities for career development and progression within a global organisation.

Key Duties & Responsibilities

• Manage and support a portfolio of key customer accounts, ensuring KPIs and service standards are met
• Develop and maintain strong working relationships with existing and new customers to support retention and growth
• Act as a point of contact for customer queries, providing professional and timely responses
• Liaise proactively with customers, suppliers, hauliers, and internal partners to ensure a high level of service delivery
• Prepare customer quotations and convert approved quotes into bookings
• Apply and maintain agreed customer rates accurately within systems
• Support trailer planning and liaise with hauliers and depots to optimise load planning and trailer utilisation
• Identify opportunities for continuous improvement to enhance customer service and operational efficiency
• Support colleagues across departments and offices, both nationally and internationally
• Maintain accurate records and complete general administrative and office duties as required
• Take a flexible, hands-on approach to managing priorities and meeting deadlines

Skills & Experience Required

• Previous experience in a logistics, transport, or customer-facing administrative role
• Strong attention to detail and high levels of accuracy
• Excellent communication skills, both written and verbal
• Ability to work effectively as part of a team and take ownership of tasks
• Experience in road freight and customs is an advantage
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Confident communicator via email and telephone
• Strong time management skills and the ability to work under pressure in a deadline-driven environment

What We Offer

• Career development and progression opportunities
• Five weeks‘ annual leave
• Pension scheme
• Service awards and additional employee benefits
• Competitive salary
• Bonus scheme