Keyholder

Key Control

The successful candidate will be based at the above site and duties will include the following:

• Receive, log, label, and securely store all vehicle keys on arrival.
• Maintain accurate key records within the auction management system.
• Issue and retrieve keys for internal departments (photography, inspection, valeting, yard staff) in line with approved processes.
• Release keys to buyers, transporters, or authorised third parties following successful payment and clearance checks.
• Verify vehicle details against keys to ensure correct matching at all times.
• Carry out daily key reconciliations and investigate any discrepancies immediately.
• Escalate missing, damaged, or incorrect keys in accordance with company procedures.
• Support auction days by ensuring timely and controlled key availability.
• Work closely with Yard, Admin, Transport, and Accounts teams to ensure smooth operations.
• Adhere to all security, health & safety, and data protection requirements.
• Assist with audits, stock checks, and compliance reporting when required.

Key Skills & Experience

• Strong attention to detail and accuracy.
• Highly organised with the ability to manage high volumes of keys and vehicles.
• Trustworthy, reliable, and security-conscious.
• Confident using computer systems and databases (auction or asset management systems desirable).
• Good communication skills and a professional manner when dealing with customers and colleagues.
• Ability to work under pressure, particularly on busy auction days.
• Previous experience in an auction house, motor trade, logistics, or security-based role is an advantage but not essential.

Personal Attributes

• Methodical and process-driven.
• Calm and composed in fast-paced environments.
• Team player with a proactive approach to problem-solving.
• Flexible with working hours, including auction days and peak periods.

Health, Safety & Compliance

Comply with all company policies, including security, GDPR, and health & safety procedures.

Ensure all key movements are fully traceable and auditable.

Phone Zara 0860137411