General Manager

Job description

General Manager – Golf & Leisure Facility

Location: Dublin 15
Salary: €55,000
Reporting to: Head of Operations

Overview

We are recruiting on behalf of our client for an experienced General Manager to oversee the day-to-day operations of a busy golf and leisure facility in Dublin 15.

This role will take full responsibility for golf operations, food & beverage, facility management, and overall business performance. The successful candidate will also play a key role in member engagement, event delivery, and driving commercial growth.

Key Responsibilities

Operations

• Lead and manage daily operations across all departments, ensuring high standards of service and efficiency
• Oversee golf operations, F&B, and general facility performance in line with targets

Strategic Planning

• Work with department heads to develop and deliver short, medium, and long-term plans
• Identify opportunities for improvement, investment, and growth

Financial & Reporting

• Monitor budgets, revenue, and costs across all areas of the business
• Produce regular KPI reports covering financials, stock, and HR performance
• Work closely with the Finance Manager and Head of Operations to ensure accurate reporting
• Drive profitability and ensure all departments meet performance targets

Facility Management

• Oversee maintenance and upkeep of all clubhouse and facility assets
• Ensure full compliance with Health & Safety regulations and procedures

Team Leadership & Stakeholder Management

• Lead, motivate, and develop a multi-disciplinary team (10+ staff)
• Build strong relationships with internal teams, committees, and stakeholders
• Support a positive and high-performance working environment

Food & Beverage

• Oversee F&B operations, ensuring cost control and revenue targets are achieved
• Work with department leads to develop and deliver an annual F&B strategy focused on customer experience

Customer Experience

• Ensure consistent delivery of excellent customer service standards
• Drive innovation and introduce new ideas to enhance the member and guest experience

Events & Membership

• Manage club events and corporate golf days
• Support initiatives to attract new members and retain existing ones

Requirements

• Minimum 4 years’ experience in a senior management role
• Experience managing multi-department operations (hospitality, leisure, or similar)
• Strong financial and budget management experience
• Proven ability to lead and develop teams
• Experience within Food & Beverage operations
• Strong stakeholder and relationship management skills
• Golf industry experience is an advantage but not essential

Skills & Competencies

• Strong leadership and team management
• Excellent communication and interpersonal skills
• Commercial awareness and problem-solving ability
• Highly organised with strong attention to detail
• Ability to work in a fast-paced, multi-functional environment
• Resilient, proactive, and results-driven

Qualifications

• Degree in Business, Hospitality, Tourism, Retail or similar
• Full driving licence and access to own transport

Working Hours

• 5 days over 7, based on-site
• Weekend work required (approx. 2 weekends per month during peak season, with flexibility off-season)