Duty Manager

Duty Manager – Cork City Centre

Hours: 42 hrs/week,
Salary: €32,000 – 34,000 DOE
Reporting to: Assistant Manager & Store Manager
Type: Full‑time, Permanent

Why Join Us?

Be the backbone of our store. You’ll play a key leadership role in day‑to‑day operations while learning fast-gaining skills in team supervision, stock control, customer service, and retail strategy. Perfect for someone committed to building a long-term career in retail management.

Core Responsibilities

• Support opening and closing procedures-registers, stock counts, secure premises
• Supervise replenishment and stock management, helping minimise waste and shrinkage
• Handle cash, ensure register accuracy, and assist with daily reconciliation
• Lead and coach team members during shifts, maintaining high service standards
• Resolve customer queries and complaints promptly and professionally
• Monitor KPIs (sales, waste, shrink, labour), and contribute ideas to drive performance
• Assist with staff scheduling, HR communications, shift coverage, and onboarding
• Support marketing initiatives-assist with in‑store promotions and social media updates
• Regularly attend management meetings and contribute observations or action items
• Maintain a clean, safe, and organised store environment, compliant with health & safety policies

About You

• Friendly, enthusiastic, and naturally confident
• Excellent communicative and leadership qualities-calms the team and motivates colleagues
• Flexible to cover both early mornings and evenings in a rotating schedule
• Reliable, proactive, and team‑oriented
• Retail or customer‑service experience is a bonus-but more important is attitude and commitment
• Business or management qualification helpful, but not essential