Duty Manager

Job Title: Duty Manager
Location: Dungarvan, Co. Waterford
Employment Type: Full-Time
Reports to: General Manager / Owner

Pay: €17/€18 DOE

About Us

Located in the heart of Dungarvan, our vibrant bar and restaurant is a local favourite known for great food, quality drinks, and a warm, welcoming atmosphere. We pride ourselves on excellent service and creating a memorable experience for our guests. We‘re currently looking for an experienced and enthusiastic Duty Manager to join our management team. Accommodation assistant provided if needed

Key Responsibilities

• Oversee daily operations of the bar and restaurant during assigned shifts.
• Lead and motivate the front-of-house and bar teams to deliver top-tier customer service.
• Manage bookings, walk-ins, and customer flow to ensure smooth service.
• Handle customer inquiries, complaints, and feedback in a professional manner.
• Ensure high standards of cleanliness, hygiene, and health & safety are maintained.
• Support in stock control, ordering, and inventory checks.
• Open and close the venue as required, including cash handling and reporting.
• Collaborate with kitchen and bar staff to ensure a seamless guest experience.
• Assist with staff training, scheduling, and performance management.
• Uphold company policies and contribute to a positive team culture.

Requirements

• Previous experience in a supervisory or management role in a hospitality environment.
• Strong leadership, communication, and interpersonal skills.
• Ability to multitask and stay calm under pressure in a fast-paced setting.
• Customer-focused with a passion for hospitality.
• Flexible availability, including evenings, weekends, and holidays.
• Knowledge of licensing laws and health & safety regulations.
• Barista or cocktail experience a bonus, but not essential.

What We Offer

• Competitive salary (based on experience).
• Supportive and friendly working environment in a well-established venue.
• Accommodation assistant provided if needed