Customs Compliance Manager

We are looking for a Customs Compliance Manager based in the North County Dublin office, you will oversee customs compliance for the Dublin-based team, ensuring smooth operations for both Ireland and UK sites. You will lead a team of experts responsible for audits, managing relationships with Revenue and HMRC, and resolving customs queries from operational teams, customs staff, and customers. You will be the go-to person for customs knowledge, compliance, and queries.

Key Responsibilities:

Customs Expertise & Compliance:

• Serve as the in-house expert on all customs-related matters.
• Manage AEO accreditation and ensure compliance with customs regulations.
• Maintain strong relationships with customs authorities, including Revenue and HMRC.
• Identify compliance gaps, investigate issues, and provide feedback to the customs team.
• Stay updated on new customs requirements and communicate them effectively across the team.

Training & Process Improvement:

• Develop and roll out training for new customs regulations as required.
• Work with the customs management team to ensure all processes comply with current customs laws and best practices.
• Develop and refine processes in response to system changes, customs updates, and evolving best practices.
• Conduct regular audits and ensure re-training is completed and signed off by customs personnel.

Operational Support:

• Oversee compliance for national and international Common Transit consignments.
• Manage essential paperwork, including Direct Representation and deferment facilities.
• Collaborate with customs authorities on clearance queries and audits.
• Ensure customs clearance procedures are consistently followed and adhered to.
• Work closely with warehouse and admin teams to maintain customs compliance.
• Support daily management and release of goods under customs control.
• Identify areas for improvement through audits and propose process enhancements.

Key Skills & Qualifications:

• Strong knowledge of customs clearance procedures and requirements.
• 3+ years of experience in a fast-paced, customer-driven environment.
• Excellent understanding of supply chains and freight forwarding.
• Self-motivated and results-driven with strong organisational skills.
• Collaborative problem solver with exceptional attention to detail.
• Ability to manage deadlines and time effectively.
• Proficient in customs systems and query resolution.

What‘s On Offer:

• 25 Days Annual Leave
• Annual Bonus
• Pension Plan
• Service Awards
• Training & Education Support
• Wellbeing Programs