Administrator

Reception & Data Entry Administrator (Temporary) – 3 Month Contract

Wilsons Auctions is the largest independently owned auction company in Ireland and the UK. Our Dublin Branch is currently seeking a Temporary Customer Service & Data Entry Administrator to join our busy team.

This role is ideal for an organised and personable individual who enjoys working with people and has strong administrative and data entry skills. The successful candidate will be the first point of contact for many of our customers, handling enquiries both in person and over the phone, while supporting the branch with data entry, customer records management and general office administration.

Working in a fast-paced environment, the role requires excellent communication skills, a strong attention to detail and the ability to manage multiple tasks effectively.

Key Responsibilities

• Providing a professional and friendly reception service to customers and visitors.
• Answering a high volume of incoming telephone calls and directing enquiries appropriately.
• Responding to customer emails and providing support with auction-related enquiries.
• Accurate data entry and maintenance of customer and auction information across internal systems.
• Processing auction entries and customer registrations.
• Providing administrative support to sales and operational teams.
• Processing customer payments and handling cash transactions.
• Assisting with invoicing and general office administration.
• Supporting customer call campaigns to promote upcoming auctions and events.
• Assisting with Rostrum Clerk duties during auctions when required.
• Maintaining accurate records and ensuring all paperwork is completed correctly and efficiently.

Ideal Candidate

• Previous experience in a reception, customer service, call centre or administrative role.
• Excellent telephone manner and communication skills.
• Strong data entry skills with a high level of accuracy.
• Good IT skills and confidence using Microsoft Office applications.
• Ability to work in a busy customer-facing environment.
• Excellent organisational skills and attention to detail.
• Cash handling experience desirable.
• A positive attitude and willingness to support different areas of the business.