Head of Business Operations

Head of Business Operations – Ireland

Dublin | €90,000 – €100,000 + Company Vehicle + Executive Benefits

FlexiStaff Recruitment are delighted to partner with a confidential client in the appointment of a Head of Business Operations for their Irish operation.

Due to continued growth and expansion across the business, this is a newly created leadership role and a significant appointment within the organisation. Reporting directly to the General Manager, the successful candidate will play a key role in driving operational performance, commercial improvement, team engagement, and long-term business growth across Ireland.

This position is ideally suited to a commercially minded operational leader who thrives in fast-paced environments, enjoys challenging the status quo, and can identify smarter, more efficient ways of working while bringing teams on the journey.

The successful candidate will oversee multi-functional teams across warehousing, field operations, technical teams, and office-based support functions nationwide. Strong leadership capability is essential, along with the ability to influence, improve performance, and create accountability while maintaining a positive and supportive culture.

This is not a role for someone who leads purely from behind a desk. The business is seeking a visible, hands-on leader who can build credibility with teams, ask the right questions, analyse operations commercially, and drive continuous improvement across all areas of the organisation.

The Role:

* Lead end-to-end operational performance across multiple business functions nationwide

* Drive efficiencies, process improvement, and operational excellence initiatives

* Challenge existing processes and implement smarter ways of working

* Partner closely with senior leadership to support strategic growth plans

* Lead and mentor established management teams while maintaining strong visibility across operations

* Analyse operational and commercial performance, identifying risks, opportunities, and improvement areas

* Build strong cross-functional communication between operational, technical, and support teams

* Ensure high standards across service delivery, compliance, customer experience, and team performance

* Create a culture of accountability, engagement, and continuous improvement

* Support long-term succession planning and business scalability

The Person:

* Extensive senior operations leadership experience within a complex, multi-site environment

* Strong commercial awareness with the ability to connect operational performance to business outcomes

* Proven experience leading large and diverse teams across operations, technical, warehouse, service, or support functions

* Hands-on leadership style with the ability to gain buy-in and build strong relationships across all levels

* Highly analytical, solutions-driven, and operationally focused

* Confident making decisions, challenging processes, and implementing change positively

* Excellent people management and communication skills

* Strong understanding of operational KPIs, efficiencies, labour planning, and continuous improvement initiatives

* Experience within healthcare, logistics, technical services, supply chain, industrial, manufacturing, or service-led environments would be advantageous

What’s on Offer:

* Senior leadership opportunity within a growing and evolving organisation

* Newly created role due to continued business growth

* Clear progression pathway toward future General Management leadership

* Competitive salary package of €90,000 – €100,000

* Company vehicle / executive vehicle package

* Opportunity to shape operational strategy and long-term business success

Due to the confidential nature of this appointment, further information will be discussed directly with shortlisted candidates.