Customs Clearance Manager

Customs Clearance Manager

Dublin North
Full-time, Permanent
Salary: €55,000 – €70,000 (depending on experience)

The Role

We are currently recruiting on behalf of our client for an experienced Customs Clearance Manager to lead and support a high-performing customs team in a fast-paced logistics environment. This role involves managing day-to-day operations for a large volume of customs declarations, while ensuring full compliance with Irish, UK, and EU customs regulations.

You will play a key role in team leadership, process improvement, and stakeholder engagement, acting as a central point of escalation and expertise across customs operations.

Key Responsibilities

• Oversee daily customs operations, supporting a team processing high volumes of declarations
• Ensure all customs procedures are compliant with current legislation and internal standards
• Act as a point of escalation for complex customs queries and issues
• Build and maintain strong relationships with customs authorities and regulatory bodies
• Identify risks and delays, implementing solutions to maintain operational efficiency
• Monitor, analyse, and report on KPIs to drive continuous improvement
• Collaborate with operational teams across Ireland and the UK to enhance processes
• Support system improvements, testing, and implementation of new procedures
• Ensure ongoing compliance with all customs regulations, including updates to legislation
• Provide guidance and support to customers on import and export requirements
• Attend customer meetings where required to provide customs expertise

Team Management

• Lead and support the customs team through supervisors and team leads
• Manage staffing, including rosters, holidays, and absences
• Monitor team performance and drive productivity improvements
• Identify training needs and support ongoing development
• Oversee onboarding and integration of new team members
• Work closely with HR on recruitment, performance management, and development
• Conduct appraisals, reviews, and KPI setting in a fair and consistent manner

Requirements

• Minimum 3 years‘ experience in a team management role
• Strong knowledge of customs clearance processes and regulations
• Experience within freight forwarding or supply chain environments
• Excellent communication and interpersonal skills
• Strong organisational and problem-solving abilities
• Ability to work in a fast-paced environment and meet deadlines
• High level of attention to detail and accuracy
• Proactive approach with strong ownership of responsibilities

What‘s on Offer

• Competitive salary (€55,000 – €70,000 depending on experience)
• Career development opportunities
• Dynamic and collaborative working environment
• Opportunity to lead and shape a growing customs function

Apply Now

If you are interested in this opportunity, please apply with your CV.