Administrator Support

Customer Administrative Support
Location: St. Margaret’s, Dublin
Hours: 40 hours per week
Contract Type: Full-time
Department: Customer Delivery
Reporting to: Operations Manager

We are currently recruiting on behalf of our client for a highly organised and detail-oriented individual to join their Customer Delivery Team based in St. Margaret’s, Dublin. This is a vital role that supports the smooth coordination of deliveries through effective administration and communication.

The successful candidate will be responsible for managing delivery documentation, liaising with couriers and customers, and ensuring the overall efficiency of the department‘s operations.

Key Responsibilities

• Handle incoming telephone calls professionally, assisting both customers and internal teams
• Support customers with delivery queries and manage delivery bookings
• Maintain up-to-date records and documentation relating to customer deliveries
• Perform a range of general administrative duties to support team operations
• Work closely with the Operations Manager to ensure effective daily logistics
• Input and manage data within logistics and delivery tracking systems

Requirements

• Previous administrative experience, ideally within logistics or customer service
• Strong proficiency in Microsoft Office (Excel, Word, Outlook)
• Excellent written and verbal communication skills
• Strong attention to detail and time management skills
• Ability to prioritise and manage multiple tasks in a fast-paced environment
• Comfortable working independently and as part of a team
• Confident communicator across phone, email, and in person

Desirable

• Experience in a delivery coordination or customer-facing role
• Positive attitude with a customer-first mindset
• Willingness to learn and contribute to ongoing process improvements

If you are looking to take the next step in your career and join a supportive and dynamic team, we would be pleased to hear from you.