Branch Manager

We are hiring on behalf of our client for an experienced Branch Manager to lead a busy branch within the heating and plumbing industry.

The Role
You will be responsible for day-to-day branch operations, managing the team, driving sales and profitability, and ensuring excellent customer service. You will also oversee stock, debtor control, compliance, and general administration.

Key Duties

• Lead and motivate the team to meet sales and margin targets
• Drive branch performance in line with company processes
• Manage P&L, monitor costs, and control overheads
• Oversee stock and inventory levels
• Manage credit accounts and ensure timely payments
• Maintain strong customer and supplier relationships
• Support merchandising and in-store marketing
• Ensure compliance with health & safety and company policies
• Keep admin up to date and respond to queries promptly
• Promote a positive team culture and support staff development

Requirements

• Supervisory or management experience in a trade/retail environment
• Strong sales focus with a record of hitting targets
• Good understanding of stock control and warehouse operations
• Confident using IT systems and analysing performance data
• Excellent communication and organisational skills
• Full, clean driving licence

Desirable

• Experience with external sales and debt collection
• Forklift licence