Sales Administrator

Job description

We are looking for a sales account administrator. Working closely with the Account Manager and Director you are liaison on all day-to-day team activity.

Responsibilities:

• Administration:
  • Stock Control ( Under direction).
  • Website Maintenance.
  • Cross Team support.
  • Sales and Purchase Orders, approval required from Account Manager/Director.
  • Booking couriers.
  • Order Tracking.
  • Basic reporting for Team.
  • Delivering off sales and purchase orders to facilitate Invoice.
  • Status/pipeline reports to team.
  • ISO policy compliance.

• Account development:
  • Working with Account Director and Account manager to achieve account specific targets.
  • Appropriate escalation of issues that Account Director needs to be involved in.
  • Proactively identifying merchandise opportunities within accounts.
  • CRM maintenance (new contacts, opportunities, sales conversions, quotes, pipeline).
  • Suggesting/organizing external customer meetings.

• Creative support:
  • Product awareness.
  • Brainstorming new ideas.
  • New product development.
  • Brand awareness.

• Coordination and reporting to Account Manager/ Director:
  • Order management from initial sales order to delivery of product.
  • Monitoring supplier’s production and delivery schedules.
  • Managing work in progress on all orders.
  • Producing orders status reports.
  • Cross functional communication (website, design, warehouse, logistics).
  • Preparing and checking invoices, packing lists.
  • Specifying artwork/design sheets.
  • Problem solving/Issue resolution.

• Research and pricing:
  • Researching ideas & customers.
  • Producing quotes and costings for account manager/director.
  • Logistics management/tracking.
  • Supplier knowledge and relationship building.

• Timely proactive customer communication for Account manager/Director
  • Follow-ups- artwork, samples, pre-production approvals.
  • Chase Customer PO
  • Order status updates (shipping, delivery, delays, shortages, etc).

Key requirements

You will have:

• 1-3 years’ experience working in fast-paced office environment
• Excellent communication skills (both written and verbal).
• Excellent organisational skills and excellent attention to detail.
• Excellent administration & interpersonal skills
• Positive attitude and hands on mentality
• Excellent IT Skills, in particular good knowledge of Excel and Powerpoint
• German speaker would be an advantage.